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Privacy Policy

Privacy Policy

zazaMD, inc d/b/a ZazaMD is committed to respecting your privacy and recognizes the importance of protecting and managing personally identifiable information (“PHI”) and medical information that you share with us in compliance with applicable laws including the California Confidentiality of Medical Information Act (“CMIA”). This “Privacy Policy” governs your use of (“ZazaMD”) including consultations with a medical provider and describes how we collect, use, and disclose information we obtain from you or about you. [Personal health information submitted by you in the course of using the Service is also covered by the Medical Practice’s Notice of Privacy Practices.] Any conflict between this privacy policy, your medical providers privacy policy, and applicable laws, including the CMIA, shall be resolved in favor of the applicable laws.

Information Collected

In the course of using ZazaMD and engaging in the Service provided by your medical provider we may collect personal information that can identify you such as your name, contact information, or other identifying information (“Personally Identifiable Information”) and medical information such as medical history and current medical problems or conditions (“Medical Information”). We may collect this information through various forms and in various places and providing the Service, including through JotForm, through “contact us” forms, or when you otherwise interact with the Service in any way, such as through completing our online questionnaire and engaging in a video or phone conference consultation with your medical provider. Personally Identifiable Information and Medical Information are collectively referred to as “Personal Information.”

In addition to reviewing this Privacy Policy, please review our Terms and Conditions. If you do not agree to abide by the Terms and Conditions of Service, you automatically opt out of the ZazaMD platform and are prohibited from using ZazaMD. If you agree to abide by the Terms and Conditions and subsequently violate the terms of the Agreement, your use of the service will be terminated by using our service you can send to our privacy policy and terms and conditions and our collection use and sharing of your information and data and other activities as described below.

Information Third parties provide about you

We may receive information about you from our affiliates, from any other users of the Service or from any other third parties that may provide us information we deem relevant to your use of the Service. ZazaMD may at its sole discretion collect and use this information as Personal Information, in compliance with this Privacy Policy and applicable laws.

CMIA Compliance

CMIA establishes standards to protect Medical Information of the individuals that use the Service. We have appropriate safeguards to protect the privacy of your Medical Information, and have establish limits and conditions on the uses and disclosures that may be made of such information without patient authorization.


We may use your Medical Information in our sole discretion for various purposes including, but not limited to: treatment; processing a payment; enabling users to participate in the Service’s features; providing customer support; contacting users regarding any updates or changes to this policy or Terms and Conditions; and for other purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy or permitted by applicable laws.

Date Security

We incorporate commercially reasonable safeguards to help protect and secure your personal information. However, no data transmission over the Internet, mobile networks, wireless transmissions, or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us and you use our Service and provide us with your information at your own risk.

How and when do we disclose information to third party?

Your personal information is not shared outside of ZazaMD without your permission except as described below:


We may engage third-party service providers to work with us to administer and provide the Service. These third-party service providers will have access to your Personal Information solely for the purpose of performing services on our behalf.

Administrative and Legal reasons

We may disclose any information about you for administrative and legal reasons, including but not limited to: 1) in response to a subpoena or similar investigative demand, a court order, or other request from law-enforcement or a government agency, or when otherwise required by applicable laws; 2) when disclosure is required or permitted by law and connection with efforts to detect or prevent illegal activity, suspected fraud, or other wrongdoing ; 3) to protect and defend the rights, property, or safety of ZazaMD, or to enforce our Terms and Conditions or other agreements or policies; and 4) in connection with a corporate transaction, such as the sale of all or a portion of our business, a merger, or a consolidation as required or allowed by law. We do not share the Personal Information that we collect with third parties for those third-parties’ direct marketing purposes.

User information and communications

The user is responsible for maintaining the truthfulness and accuracy of the information you submit to us, such as the users contact information, and information provided to the medical provider in the online questionnaire and during the video or phone conference we will disable a user’s account and no longer proceed with our services if the information provided is determined to be false are no longer current.

Cookies and Tracking Technology:

We may automatically collect certain types of usage information when you visit our website or use our Service. When you visit the Service, we may send one or more cookies – a small text file containing a string of alpha numeric characters – to your computer that uniquely identifies your browser and lets us help you enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g. the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time. We may collect log file information from your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet protocol address, browser type, information about your mobile device, referring/exit pages, and URLs, number of clicks, and how you interact with links on the service, domain names, landing pages, pages viewed, and other such information. We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our Users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service. We may also collect analytics data or use third-party analytics tools to help us measure traffic and usage transfer the Service. These tools collect information sent by your browser or mobile device including the pages you visit, your use of third-party applications and other information that assist us in analyzing and improving the service.

Childrens Online privacy act

We support and comply with the Children’s Online Privacy Protection Act (COPPA) and we do not knowingly collect information from children under the age of 13, nor do we share such information with third parties children under the age of 13 may not use ZazaMD.

Changes to the privacy policy

We have the authority to amend the Privacy Policy at any time, without notice to you. If we make any material changes to this Privacy Policy, we will notify you of those changes by posting on our website or by sending you an email or other notification, and we will update the effective date below to indicate when those changes are effective. Any information collected via our website is covered by this Privacy Policy and the CMIA and other applicable laws in effect at the time such information is collected.

How to contact us

If you have any questions, comments or concerns about our Privacy Policy, you may contact through the contact us form.

Effective Date

The privacy policy is effective as of 04/20/2021